Saturday, November 29, 2003
CNN.com - Woman knocked unconscious by trampling shoppers - Nov. 29, 2003
Excerpt: "Wal-Mart officials called later Friday to ask about her sister, and the store apologized and offered to put a DVD player on hold for her."
Um... hello?!? "On hold"?!? Whatever happened to "Here's a free DVD player, ma'am"?